Are you ready to take on a new, exciting challenge?
We are seeking a new candidate for a new Japan Service Engineer position in Norican. This role is focusing on providing better service and parts sales to customers for DISAMATIC machines, creating added values to one team and highly ensure our customers' satisfactory.
Responsibilities:
- Proactive courtesy customer-visit to enhance moulding after-market sales and quick action-takings in liaison with inter-companies and colleagues for machine’s performance-improvement or troubleshooting.
- Support colleagues to create culture of mutual trust
- Utilize updated knowledge of DISAMATIC machines for the whole team
- Deliver fast/ efficient installation and accurate/ effective service to ensure customer satisfaction.
- Meet AM Sales target as a result.
Technical Skills:
- Education Required
Mechanical Engineering - Experience Required
At least 3 years working experience as a mechanical engineer. - Skills & Abilities Required
a Key skill of position
Basic mechanical knowledge - Computer Knowledge
MS office - Language and Level
Good at English speaking, reading and writing. - Communication
Good at customer communication. - Financial skills (for non-finance staff only)
Cost-control skills - Presentation
Skills of creating report in concise manner
Specific Tasks:
- Technical service for installation, commissioning, troubleshooting, training, inspection, maintenance and so on;
- Support service sales
- Prepare the technical documentations and manuals, service report, visit report and so on
What we offer:
Be part of a global team that values creativity, collaboration, and continuous improvement. In Norican, innovation isn’t just encouraged—it’s embedded in everything we do, from engineering excellence to customer-focused solutions.
Company pension plan
Team Socials
Successful Global Team
Competitive Salary
Excellent service awards
Interested? Apply Now!
Take the next step in your service career with NORICAN. As a service engineer, you’ll be at the forefront of innovation in foundry technology, working with global teams to deliver top solutions for moulding. If you're passionate about foundry and technology, we want to hear from you. Apply today and become part of a company shaping the future of metal formation.
To find out more about our company culture, please find us on LinkedIn.
