Are you ready to take on a new, exciting challenge?
We are seeking a Credit & Collections Specialist to play a crucial role to assist in managing the company's accounts receivable and mitigating financial risk.
Responsibilities:
- Credit analysis and risk assessment
- Collections and debt recovery
- Dispute resolution
Technical Skills:
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Specific Tasks:
- Evaluating creditworthiness: Assessing the financial health of potential and existing customers to determine their ability to repay debt, utilizing financial analysis and risk assessment.
- Setting credit limits: Determining appropriate credit limits and terms for customers based on credit analysis and company policies.
- Monitoring accounts: Tracking existing accounts to identify potential credit risks or delinquencies and taking proactive steps to address them.
- Creating reports: Preparing detailed credit reports and presenting findings to management to support informed decisions.
- Monitoring overdue payments: Identifying delinquent accounts and initiating collection efforts through various communication channels.
- Contacting customers: Reaching out to customers to discuss overdue payments, resolve disputes, and negotiate payment plans.
- Resolving billing issues: Investigating and resolving discrepancies in billing and payment to ensure accurate and timely collections.
- Maintaining records: Documenting all communications and maintaining accurate records of collection activities and payment arrangements.
- Reporting on collection progress: Preparing reports on collection performance and outstanding balances for management review.
- Minimizing bad debt: Implementing strategies and processes to reduce the amount of uncollectible debt and improve cash flow.
- Handling disagreements: Resolving disputes and discrepancies between the company and its customers regarding outstanding invoices or payments.
- Collaborating with departments: Working closely with sales, customer service, and accounting teams to resolve issues affecting payments and ensure customer satisfaction.
- Addressing root causes: Investigating the underlying causes of disputes to implement preventative measures and minimize future occurrences.
What we offer:
Be part of a global team that values delivering high quality customer service to all lines of business and key stakeholders.
Paid Time Off - Vacation, Sick & Holidays
401k with Company Match
Successful Global Team
Competitive Salary
Service Awards
Norican Group offers two competitive medical insurance plans through Cigna: The Open Access Plus plan (OAP) and the High-Deductible Health Plan (HDHP). If you enroll in the HDHP medical plan you may open a health savings account (HSA) that includes a company contribution. Dental and vision coverages are also made available to employees and eligible dependents.
Company Paid Short-Term and Long-Term Disability Coverage
Paid Company Holidays
Company Paid Life & AD&D Insurance
Interested? Apply Now!
Are you ready to take the next step in your career as Credit @ Collections Speciaist? If you’re interested in joining a team that thrives on providing top notch customer service, we’d love to hear from you. This is your opportunity to join a dynamic team where your skills will make a real impact.
To find out more about our company culture, please find us on LinkedIn.
