Are you ready to take on a new, exciting challenge?
We are seeking a Field Service Technician to provide mechanical and technical support to customers regarding commissioning, installation, inspection, maintenance, service, repair, rebuild and upgrades for all types of blast equipment.
Responsibilities:
· Install new Wheelabrator equipment, ensuring it's properly configured and integrated with existing systems at customer’s site.
· Perform regular maintenance checks on equipment to prevent issues and ensure optimal performance.
· When equipment malfunctions, diagnose the problem, determine the appropriate solution, and make necessary mechanical repairs or replacements.
· Provide technical training, guidance and support to customers, explaining how to use and maintain equipment and grow the customer relationship.
· Document all service activities, including repairs, maintenance, and customer interactions as needed.
· Ability to comply with all Norican Environmental, Health and Safety (EHS) requirements and other applicable federal, state, and local EHS requirements.
· Supervise projects and contractors as needed.
· Complete continuous education and certifications to maintain up to date technical knowledge of equipment lines.
Technical Skills:
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Specific Tasks:
| · Timely completion of expense reports. · Review schematics, diagrams, descriptions, layouts, and plans for troubleshooting or new installations. · Prepare inspection reports, identifying safety issues, replacements, wear, maintenance, and training needs. · Handle customer service calls about service or maintenance. · Communicate installation/service status with relevant stakeholders. · Identify and escalate improvement ideas (cost control, time savings, productivity, customer SPIN). · Conduct on-site customer training on operational and equipment maintenance. · Inform sales of customer-specific opportunities, issues, or concerns. · Perform other assigned duties. |
What we offer:
Be part of a global team that values being proactive in providing solutions to customers. At Norican, innovation isn’t just encouraged—it’s embedded in everything we do, from engineering excellence to customer-focused solutions.
Paid Time Off - Vacation, Sick & Holidays
401k with Company Match
Successful Global Team
Competitive Salary
Service Awards
Norican Group offers two competitive medical insurance plans through Cigna: The Open Access Plus plan (OAP) and the High-Deductible Health Plan (HDHP). If you enroll in the HDHP medical plan you may open a health savings account (HSA) that includes a company contribution. Dental and vision coverages are also made available to employees and eligible dependents.
Company Paid Short-Term and Long-Term Disability Coverage
Paid Company Holidays
Company Paid Life & AD&D Insurance
Interested? Apply Now!
Are you ready to take the next step in your career as a Field Service Technician? If enjoy a fast-paced professional team environment and have a strong understanding of manufacturing equipment, we’d love to hear from you. This is your opportunity to join a dynamic team where your skills will make a real impact.
To find out more about our company culture, please find us on LinkedIn.
