US Lead Regional Account Manager - Aftermarket

LaGrange, GA USA

US Lead Regional Account Manager - Aftermarket

Are you ready to take on a new, exciting challenge?

We are seeking a Lead Regional Account Manager to serve as the primary commercial owner for corporate, multi-site, and strategic aftermarket customers, ensuring consistent account strategy, executive engagement, and cross-site coordination across Norican brands.

Responsibilities:

· Sales & Business Development: Develop and implement sales strategies to drive growth in the aftermarket parts and service sector.

· Team Leadership : Provide day-to-day leadership to Regional Account Managers.

· Customer Relationship Management: Build and maintain strong, long-lasting relationships with key customers.

· Territory & Pipeline Management: Maintain a robust pipeline of business prospects and effectively manage sales opportunities within the territory.

· Reporting & Analysis: Generate reports on pipeline progression, market trends, and forecasts for senior management.

· Collaboration & Internal Support: Coordinating with internal teams (purchasing, project management, engineering, finance) to meet customer needs and maximize revenue.

· Product & Market Knowledge: Develop in-depth knowledge of the company's aftermarket parts, machine upgrades and service offerings.

Technical Skills:

Educational Background: A bachelor's degree is preferred or comparable work experience in related field.
Experience: 7+ years experience in industrial B2B sales or aftermarket sales experience preferred. Demonstrated success managing strategic, corporate, or multi-site customer accounts.
Technical Skills: Proficiency in Microsoft Office, CRM required with AX preferred; Valid Driver's License with good driving record.

Specific Tasks:

Acquire new customers (conquest accounts) and expand share of wallet.
Develop and execute strategic account plans for top-tier customers, including penetration, retention, and share-of-wallet growth.
Personally engage with senior customer stakeholders, from plant leadership through C-suite.
Develop, manage, and report on KPIs related to the Aftermarket OS Sales team.
Supervise team by managing activities, resources, and responsibilities in conformance with established policies, practices, and procedures.
Mentor team members on consultative selling and value-based positioning.
Lead executive-level customer meetings and commercial negotiations.
Establish visit cadence and coverage models for regional and corporate accounts.
Ensure CRM data accuracy for accounts, equipment, opportunities, and sales activities.
Provide consolidated weekly activity reports, forecasts, and customer insights.
Support solution-based proposal development for complex, multi-site customers.
Mentor team members on consultative selling and value-based positioning.
Ensure accurate pipeline management and forecasting across the team.
Establish and enforce consistent sales processes, forecasting rigor, and CRM standards.
Organize and plan daily sales activities and visits to ensure comprehensive territory coverage.
Utilize CRM systems to track customer engagement, sales activities, and revenue targets.
Collect and analyze customer feedback to improve product offerings and service delivery.
Effectively communicate with assigned inside sales representative, engineering, applications, service technicians, other Norican brand representatives in daily and long-term strategic plan to grow the business.
Understand customer needs and market dynamics to effectively position products and services.
Gather and maintain information about the customers, prospects and equipment within the territory in the company CRM system including any required tasks as assigned.
Provide weekly activity reports, weekly itineraries, on-time submittal of expense reports, prepare and achieve regular territory forecasts.
Conduct regular customer visits, both in-person and virtually, to assess needs and provide support.
Present machine upgrade and parts replacement proposals that are solution-based for clients from all levels (C-suite to machine operators).

What we offer:

Be part of a global team that values being proactive in providing solutions to customers. At Norican, innovation isn’t just encouraged—it’s embedded in everything we do, from engineering excellence to customer-focused solutions.

Paid Time Off - Vacation, Sick & Holidays

401k with Company Match

With company contribution

Successful Global Team

Opportunity to work globally

Competitive Salary

We invest in your talent

Service Awards

Recognition for loyal service

Norican Group offers two competitive medical insurance plans through Cigna: The Open Access Plus plan (OAP) and the High-Deductible Health Plan (HDHP). If you enroll in the HDHP medical plan you may open a health savings account (HSA) that includes a company contribution. Dental and vision coverages are also made available to employees and eligible dependents.

Health Benefits

Company Paid Short-Term and Long-Term Disability Coverage| Norican

Company Paid Short-Term and Long-Term Disability Coverage

Company Provided Benefit

Paid Company Holidays

Paid Time Off - Vacation, Sick & Holidays

Company Paid Life & AD&D Insurance | Norican

Company Paid Life & AD&D Insurance

Company Provided Benefit

Interested? Apply Now!

Are you ready to take the next step in your career as a Lead Regional Account Manager - Aftermarket? If you’re interested in joining a team that thrives on a balance of hand-on customer service and disciplined sales execution, we’d love to hear from you. This is your opportunity to join a dynamic team where your skills will make a real impact.

To find out more about our company culture, please find us on LinkedIn.

US Lead Regional Account Manager - Aftermarket| Norican

Technical Skills:

Educational Background: A bachelor's degree is preferred or comparable work experience in related field.
Experience: 7+ years experience in industrial B2B sales or aftermarket sales experience preferred. Demonstrated success managing strategic, corporate, or multi-site customer accounts.
Technical Skills: Proficiency in Microsoft Office, CRM required with AX preferred; Valid Driver's License with good driving record.

Specific Tasks:

Acquire new customers (conquest accounts) and expand share of wallet.
Develop and execute strategic account plans for top-tier customers, including penetration, retention, and share-of-wallet growth.
Personally engage with senior customer stakeholders, from plant leadership through C-suite.
Develop, manage, and report on KPIs related to the Aftermarket OS Sales team.
Supervise team by managing activities, resources, and responsibilities in conformance with established policies, practices, and procedures.
Mentor team members on consultative selling and value-based positioning.
Lead executive-level customer meetings and commercial negotiations.
Establish visit cadence and coverage models for regional and corporate accounts.
Ensure CRM data accuracy for accounts, equipment, opportunities, and sales activities.
Provide consolidated weekly activity reports, forecasts, and customer insights.
Support solution-based proposal development for complex, multi-site customers.
Mentor team members on consultative selling and value-based positioning.
Ensure accurate pipeline management and forecasting across the team.
Establish and enforce consistent sales processes, forecasting rigor, and CRM standards.
Organize and plan daily sales activities and visits to ensure comprehensive territory coverage.
Utilize CRM systems to track customer engagement, sales activities, and revenue targets.
Collect and analyze customer feedback to improve product offerings and service delivery.
Effectively communicate with assigned inside sales representative, engineering, applications, service technicians, other Norican brand representatives in daily and long-term strategic plan to grow the business.
Understand customer needs and market dynamics to effectively position products and services.
Gather and maintain information about the customers, prospects and equipment within the territory in the company CRM system including any required tasks as assigned.
Provide weekly activity reports, weekly itineraries, on-time submittal of expense reports, prepare and achieve regular territory forecasts.
Conduct regular customer visits, both in-person and virtually, to assess needs and provide support.
Present machine upgrade and parts replacement proposals that are solution-based for clients from all levels (C-suite to machine operators).

Interested? Apply Now!

To find out more about our company culture, please find us on LinkedIn.